Privacy Policy
Appliance Repair Abilene (‘we,’ ‘our,’ or ‘us’) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or contact us for services.
Information We Collect
We may collect the following types of personal information:
Name, phone number, and email address when you contact us or request a service appointment.
Home or business address for scheduling on-site repair visits.
Device and browser information collected automatically when you visit our website (such as IP address, browser type, and pages visited).
Payment information processed securely through third-party payment processors.
How We Use Your Information
We use the information we collect to:
- Schedule and confirm appliance repair appointments.
- Communicate with you about your service requests and repairs.
- Send you invoices, receipts, or follow-up service reminders
- Improve our website and customer experience.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances
- With trusted service providers who assist us in operating our business (e.g., scheduling software, payment processors), under strict confidentiality agreements.
- When required by law, court order, or governmental authority.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.
Your Rights
You have the right to access, update, or request deletion of the personal information we hold about you. To exercise these rights, please contact us directly.